Terms of Service
Last updated June 2026
These Terms of Service (“Terms”) govern your access to and use of Hopfield, offered by Sandcastle Labs, LLC (“Sandcastle Labs”, “we”, “us”) (the “Service”). By using the Service, you agree to these Terms.
1. Use of the Service
You may use the Service only in compliance with these Terms and all applicable laws. You are responsible for the content you ingest and for ensuring you have the rights to use it with the Service.
2. Accounts
You are responsible for safeguarding your account credentials and API keys, and for all activity that occurs under your account. Notify us promptly of any unauthorized use.
3. Your content
You retain all rights to the content you ingest into the Service. You grant Sandcastle Labs a limited license to process, store, and index that content solely to provide the Service to you.
4. Acceptable use
You agree not to misuse the Service, including by attempting to disrupt it, reverse engineer it, exceed rate limits, or use it to process unlawful or infringing content.
5. Fees
Paid plans are billed as described at sign-up. Fees are non-refundable except where required by law. We may change pricing with reasonable notice.
6. Disclaimers
The Service is provided “as is” without warranties of any kind. AI-generated answers may contain errors; you are responsible for reviewing outputs before relying on them.
7. Limitation of liability
To the maximum extent permitted by law, Sandcastle Labs, LLC will not be liable for any indirect, incidental, or consequential damages arising from your use of the Service.
8. Changes
We may update these Terms from time to time. Material changes will be communicated through the Service or by email. Continued use after changes take effect constitutes acceptance.
9. Contact
Sandcastle Labs, LLC. Reach us at [email protected] with any questions about these Terms.
Questions about this policy? Email [email protected].