One knowledge layer, many jobs to be done
Whatever the surface, whether docs, support, in-product, or an agent, Hopfield turns your knowledge into something people and machines can actually find.
Where teams start
Documentation search
Make docs and help centers instantly searchable, with AI answers that cite the exact page.
Support deflection
Answer common questions before they become tickets, in your help widget or chat.
In-product help
A ⌘K command bar that searches docs, guides, and changelog without leaving the app.
Internal knowledge base
Unify wikis, guides, and internal docs into one place your team and your agents can query.
Agent knowledge (MCP)
Give Claude and other agents a grounded, permissioned view of your knowledge over MCP.
Content strategy
Use search analytics to find the questions your content doesn't answer yet.
Ideas to explore
A starting point, not a limit. These are directions we’re excited about. Tell us yours.
Developer tools & SaaS
Docs search, API reference Q&A, and an MCP layer so customers' agents can build against you.
Fintech & financial services
Answer policy, compliance, and product questions with citations and scoped, auditable access.
E-commerce & retail
Product discovery, returns and shipping answers, and on-brand storefront search.
Healthcare & life sciences
Searchable clinical docs and protocols with grounded answers and strict source tracing.
Education & media
Make archives and course material explorable with semantic search and AI tutoring.
Enterprise IT & HR
An internal help desk over policies, runbooks, and benefits: answers, not ticket queues.
Have a use case in mind?
Start building today, or tell us what you’re working on and we’ll help you scope it.